Autochatplus data deletion instructions

Last Updated: July 22, 2026

IMPORTANT IMPLEMENTATION NOTE

Before publishing this page, replace every item shown in square brackets with your actual information. The instructions must match the deletion controls and processes that actually exist in your product.

Required replacements:
[LEGAL ENTITY NAME]
[REGISTERED BUSINESS ADDRESS]
[PRIVACY EMAIL]
[SUPPORT EMAIL]
[DELETION REQUEST FORM URL, IF AVAILABLE]
[ACCOUNT SETTINGS PATH]
[WORKSPACE SETTINGS PATH]
[INTEGRATIONS SETTINGS PATH]

  1. OVERVIEW

AutoChatPlus, operated by [LEGAL ENTITY NAME], allows users and authorized business administrators to request deletion of:

You may use any of the methods described below.

  1. METHOD 1: DELETE YOUR AUTOCHATPLUS ACCOUNT

Where account deletion is available in the application:

  1. Sign in to your AutoChatPlus account.
  2. Open [ACCOUNT SETTINGS PATH].
  3. Select “Account Settings,” “Privacy,” or the equivalent account section.
  4. Select “Delete Account.”
  5. Review the deletion notice.
  6. Confirm the request.
  7. Complete any identity-verification step.
  8. Save the confirmation or reference number.

Deleting an account may remove:

If you are the only owner of a workspace, you may need to transfer ownership or delete the workspace before deleting your personal account.

  1. METHOD 2: DELETE A WORKSPACE

Where workspace deletion is available:

  1. Sign in to AutoChatPlus.
  2. Open [WORKSPACE SETTINGS PATH].
  3. Confirm that you are signed in as the workspace owner or an authorized administrator.
  4. Select “Delete Workspace.”
  5. Review the deletion notice.
  6. Confirm the workspace name or identifier.
  7. Complete any identity-verification step.
  8. Confirm permanent deletion.

Deleting a workspace may remove:

Workspace deletion may be irreversible.

  1. METHOD 3: DISCONNECT A META INTEGRATION

To stop AutoChatPlus from receiving new information through Facebook, Instagram, Messenger, or WhatsApp Business Platform:

  1. Sign in to AutoChatPlus.
  2. Open [INTEGRATIONS SETTINGS PATH].
  3. Select the relevant Meta integration.
  4. Select “Disconnect,” “Remove,” or “Revoke Access.”
  5. Confirm the action.
  6. Review the integration status to confirm that the account is disconnected.

Disconnecting an integration generally stops future access after the authorization is revoked.

Disconnecting an integration does not necessarily delete:

To request complete deletion of previously stored data, also submit a deletion request using one of the methods below.

  1. METHOD 4: REMOVE ACCESS THROUGH META

A user may also remove an application or business integration through the relevant Meta account settings.

The exact menu names may change, but the process may include:

  1. Sign in to the relevant Facebook or Meta account.
  2. Open Settings and Privacy.
  3. Open Settings.
  4. Open Apps and Websites, Business Integrations, or the relevant permissions section.
  5. Find the AutoChatPlus integration.
  6. Select Remove, Revoke, or Delete.
  7. Confirm the action.
  8. Select any available option to request deletion of data previously shared with the application.

After removing access through Meta, submit a direct deletion request to AutoChatPlus if you also want previously stored information deleted from AutoChatPlus systems.

  1. METHOD 5: SUBMIT A DATA DELETION REQUEST BY EMAIL

Send an email to:

[PRIVACY EMAIL]

Suggested subject line:

AutoChatPlus Data Deletion Request

Include the following information:

Do not send:

We may request additional information to verify identity, account ownership, workspace authority, and the scope of the request.

  1. METHOD 6: USE THE DATA DELETION REQUEST FORM

Where available, submit the request through:

[DELETION REQUEST FORM URL, IF AVAILABLE]

The form may request:

  1. DATA DELETION REQUESTS RECEIVED FROM META

Where AutoChatPlus has implemented a Meta Data Deletion Callback, Meta may send AutoChatPlus an authenticated deletion request after an app user requests removal of their data.

After receiving and validating a request, AutoChatPlus may:

A Meta-initiated deletion request does not necessarily identify all information stored under a separate AutoChatPlus workspace. We may request additional verification where necessary to safely complete deletion.

  1. INFORMATION THAT MAY BE DELETED

Depending on the request and account configuration, AutoChatPlus may delete:

  1. INFORMATION THAT MAY BE RETAINED

Limited information may be retained where reasonably necessary for:

Information retained for these purposes will not be used for unrelated purposes.

Aggregated or de-identified information that cannot reasonably identify a person may also be retained.

  1. DELETION TIMEFRAME

After receiving a valid and verified deletion request:

Complex requests, disputed ownership, legal restrictions, or security investigations may require additional time. Where legally required, we will provide notice of an extension.

  1. IDENTITY AND AUTHORITY VERIFICATION

To protect user and business data, we may verify:

We may refuse or limit a request where we cannot verify identity or authority.

  1. EFFECT OF DISCONNECTION

After an integration is disconnected:

  1. EFFECT OF ACCOUNT OR WORKSPACE DELETION

After an account or workspace is deleted:

Users should export any information they are legally entitled to retain before confirming permanent deletion.

  1. DELETION CONFIRMATION

After processing a verified request, AutoChatPlus may send confirmation to the verified email address.

The confirmation may include:

  1. DATA DELETION STATUS

Where a confirmation code or deletion-status page is provided, the requester may use it to review the request status.

Possible statuses may include:

  1. REQUESTS FROM CUSTOMERS OF A BUSINESS USING AUTOCHATPLUS

If you communicated with a business that uses AutoChatPlus but you do not have an AutoChatPlus account, the business may be the controller of your information.

You should first contact that business directly to request:

AutoChatPlus may assist the business in responding where required.

  1. CANCELLATION OF A DELETION REQUEST

A deletion request may be canceled only if:

Once information has been permanently deleted, it may not be recoverable.

  1. CONTACT

For questions or deletion requests, contact:

AutoChatPlus
Operated by: [LEGAL ENTITY NAME]
Registered address: [REGISTERED BUSINESS ADDRESS]
Privacy email: [PRIVACY EMAIL]
Support email: [SUPPORT EMAIL]

Privacy Policy:
https://autochatplus.com/privacy-policy/

Terms of Service:
https://autochatplus.com/terms-of-service/

Data Deletion Instructions:
https://autochatplus.com/data-deletion/