autochatplus terms of service

AUTOCHATPLUS TERMS OF SERVICE

Last Updated: July 22, 2026

IMPORTANT IMPLEMENTATION NOTE

Before publishing these Terms, replace every item shown in square brackets with your actual legal and commercial information. These Terms must match your actual product, billing rules, refund policy, governing law, company details, and operational practices.

Required replacements:
[LEGAL ENTITY NAME]
[REGISTERED BUSINESS ADDRESS]
[COUNTRY / STATE]
[CITY / COUNTRY]
[SUPPORT EMAIL]
[LEGAL EMAIL]
[PAYMENT PROVIDER NAME]
[REFUND POLICY, IF DIFFERENT]

  1. ACCEPTANCE OF THESE TERMS

These Terms of Service (“Terms”) govern access to and use of the AutoChatPlus website, web application, software, APIs, artificial intelligence agents, automation tools, communication tools, social media integrations, messaging integrations, and related services (collectively, the “Service”).

The Service is operated by [LEGAL ENTITY NAME], trading as AutoChatPlus (“AutoChatPlus,” “we,” “us,” or “our”).

By accessing, creating an account, subscribing to, connecting a third-party account to, or otherwise using the Service, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, do not access or use the Service.

  1. ELIGIBILITY AND AUTHORITY

You must be at least 18 years old or the legal age of majority in your jurisdiction to use the Service.

If you access or use the Service on behalf of a company, organization, or other legal entity, you represent and warrant that:

References to “you” include both the individual user and the organization on whose behalf the Service is used.

  1. DESCRIPTION OF THE SERVICE

AutoChatPlus may enable users to:

Features may vary by plan, location, integration, account status, and third-party platform availability.

We may add, modify, limit, suspend, or discontinue features at any time.

  1. USER ACCOUNTS

To use some features, you must create an account.

You agree to:

You are responsible for activity conducted through your account or workspace unless directly caused by our breach of these Terms.

You may not:

  1. WORKSPACE ADMINISTRATION

Workspace owners and administrators are responsible for:

Workspace administrators may access user activity, conversation data, connected accounts, knowledge sources, workflow information, and audit information within the workspace.

  1. CONNECTED THIRD-PARTY PLATFORMS

The Service may integrate with third-party platforms, including Meta products such as Facebook, Instagram, Messenger, and WhatsApp Business Platform, as well as Google, Telegram, cloud-storage services, CRM systems, support platforms, and other providers.

You represent and warrant that you:

Third-party platforms may change, restrict, suspend, revoke, or discontinue APIs, permissions, accounts, or features at any time.

AutoChatPlus is not responsible for:

  1. META PLATFORM USE

If you connect or use Facebook, Instagram, Messenger, WhatsApp Business Platform, or another Meta product through the Service, you must comply with all applicable Meta terms, policies, permissions, messaging rules, and platform requirements.

You must:

You acknowledge that Meta may independently restrict or revoke access to its APIs or products.

  1. CUSTOMER CONTENT

“Customer Content” means information, content, files, data, instructions, messages, documents, prompts, knowledge-base materials, account information, and other materials submitted, uploaded, connected, generated, transmitted, or stored through your workspace.

You retain ownership of Customer Content.

You grant AutoChatPlus a limited, worldwide, non-exclusive right to host, store, reproduce, transmit, display, format, process, and use Customer Content only as necessary to:

You represent and warrant that:

  1. CUSTOMER DATA AND PRIVACY RESPONSIBILITIES

If you use AutoChatPlus to communicate with, profile, support, market to, or otherwise process information about customers or other individuals, you are responsible for:

AutoChatPlus does not determine whether a specific message, campaign, workflow, or processing activity is lawful for your business.

  1. AI AGENTS AND AUTOMATED ACTIONS

The Service may use artificial intelligence and automation to generate content, classify messages, extract information, route conversations, or perform configured actions.

You acknowledge that:

You are responsible for:

You must not rely solely on the Service for:

  1. MESSAGING RESPONSIBILITIES

When sending or automating messages, you must:

You are responsible for all messages sent from your connected accounts through the Service.

  1. ACCEPTABLE USE

You may not use the Service to:

We may investigate suspected violations and suspend or terminate access.

  1. PROHIBITED CONTENT

You may not use the Service to create, store, transmit, automate, or distribute content that:

  1. SUBSCRIPTIONS AND FEES

Some features require a paid subscription.

By purchasing a subscription, you agree to:

Fees, plan limits, included features, and billing periods are described on the applicable pricing or checkout page.

Unless otherwise stated, subscriptions renew automatically until canceled.

We may change pricing or plan features by providing reasonable notice where required.

  1. TRIALS AND PROMOTIONAL ACCESS

We may offer free trials, free plans, credits, promotional access, or limited features.

Trial and promotional access may be subject to:

We may modify or terminate trial or promotional access where permitted.

You may not create multiple accounts or use misleading information to avoid limits.

  1. CANCELLATION

You may cancel a paid subscription through the available billing or account settings.

Cancellation generally takes effect at the end of the current paid billing period unless applicable law or the applicable plan states otherwise.

After cancellation:

  1. REFUNDS

Except where required by law or expressly stated in writing, fees are non-refundable.

Any special refund terms are described in [REFUND POLICY, IF DIFFERENT].

Nothing in these Terms limits mandatory consumer rights that cannot legally be waived.

  1. TAXES

Fees may exclude taxes.

You are responsible for applicable taxes, duties, levies, or governmental charges, except taxes based on our net income.

Where required, we may collect tax information or add applicable taxes to invoices.

  1. INTELLECTUAL PROPERTY

The Service, including its software, source code, interfaces, designs, workflows, documentation, branding, logos, databases, and underlying technology, is owned by or licensed to AutoChatPlus.

Except for the limited right to use the Service under these Terms, no rights are transferred to you.

You may not:

  1. FEEDBACK

If you provide ideas, suggestions, or feedback, you grant AutoChatPlus a worldwide, perpetual, irrevocable, royalty-free right to use, modify, commercialize, and incorporate that feedback without restriction or compensation.

Feedback will not be treated as confidential unless separately agreed in writing.

  1. SERVICE AVAILABILITY

We aim to provide a reliable Service, but we do not guarantee that the Service will always be available, uninterrupted, secure, or error-free.

The Service may be unavailable due to:

  1. BETA AND EXPERIMENTAL FEATURES

Some features may be identified as beta, preview, experimental, or early access.

Such features may:

You use experimental features at your own risk.

  1. SECURITY

You must not:

You must promptly notify us of suspected security incidents at [SUPPORT EMAIL].

  1. SUSPENSION

We may suspend or restrict access where:

Where practical, we may provide notice and an opportunity to resolve the issue.

  1. TERMINATION

You may stop using the Service and request account deletion at any time.

We may terminate access where:

Following termination:

Provisions that by their nature should survive termination will remain effective.

  1. DATA EXPORT AND DELETION

Where supported, you should export required data before closing a workspace.

Account and data-deletion instructions are available at:

https://autochatplus.com/data-deletion

Deletion may be subject to:

  1. THIRD-PARTY SERVICES

The Service may depend on third-party products and providers.

AutoChatPlus is not responsible for:

Your use of third-party services is governed by their own terms.

  1. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by law, the Service is provided “as is” and “as available.”

AutoChatPlus disclaims all express, implied, statutory, and other warranties, including warranties of:

We do not warrant that:

  1. LIMITATION OF LIABILITY

To the maximum extent permitted by law, AutoChatPlus and its affiliates, officers, employees, contractors, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages.

This includes loss of:

To the maximum extent permitted by law, our total aggregate liability arising from or relating to the Service will not exceed the amount paid by you to AutoChatPlus during the 12 months immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes liability that cannot legally be excluded.

  1. INDEMNIFICATION

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless AutoChatPlus and its affiliates, officers, employees, contractors, licensors, and service providers from claims, damages, losses, liabilities, and expenses arising from:

  1. CONFIDENTIALITY

Each party may receive non-public confidential information from the other.

The receiving party will:

Confidential information does not include information that:

  1. PRIVACY

Our collection and use of personal information are described in the Privacy Policy:

autochatplus privacy policy

Data deletion instructions are available at:

https://autochatplus.com/data-deletion
  1. CHANGES TO THE SERVICE

We may modify the Service, features, integrations, plan limits, technical requirements, or supported platforms.

Where a change materially affects a paid subscription, we may provide reasonable notice where required.

  1. CHANGES TO THESE TERMS

We may update these Terms periodically.

When material changes are made, we may:

Continued use after revised Terms become effective constitutes acceptance where permitted by law.

  1. GOVERNING LAW

These Terms are governed by the laws of [COUNTRY / STATE], without regard to conflict-of-law rules.

Any dispute will be subject to the exclusive jurisdiction of the courts located in [CITY / COUNTRY], unless applicable law provides otherwise.

  1. SEVERABILITY

If any provision is held invalid or unenforceable, the remaining provisions will remain in effect.

The invalid provision will be interpreted or modified to the minimum extent necessary to make it enforceable where permitted.

  1. WAIVER

Failure to enforce a provision does not waive the right to enforce it later.

A waiver must be in writing and signed by an authorized representative.

  1. ASSIGNMENT

You may not assign or transfer these Terms without our prior written consent.

We may assign these Terms in connection with a merger, acquisition, corporate restructuring, financing, or sale of assets.

  1. ENTIRE AGREEMENT

These Terms, the Privacy Policy, applicable order forms, and any incorporated policies form the entire agreement relating to the Service and replace prior agreements concerning the same subject matter.

  1. CONTACT

Questions about these Terms may be sent to:

AutoChatPlus
Operated by: [LEGAL ENTITY NAME]
Registered address: [REGISTERED BUSINESS ADDRESS]
Legal email: [LEGAL EMAIL]
Support email: [SUPPORT EMAIL]

Terms of Service URL:
https://autochatplus.com/terms-of-service/